Becton Dickinson Blood Specimen-Collection Supply Disruption

A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.
Anyone who needs a test for urgent health problems will still get one but where your clinician recommends that it’s safe to do so you may be asked to come back for a test at a later date, or your appointment may be rescheduled. Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re booking your test when supplies become more easily available. If your condition or symptoms change or get worse, please contact the NHS as you
would normally. Thank you.

WHAT RESTRICTIONS WILL LOOK LIKE AT CROWNWOOD MEDICAL CENTRE after 19th July

For the time being there will be no changes here at the practice. Patients coming to the surgery will still need to wear a mask, use the hand sanitiser and socially distance. Our staff will continue to wear appropriate PPE.
We have made this decision as often patients coming to the surgery are sick, vulnerable and maybe unvaccinated due to medical reasons, so we feel that these precautions will help to protect everyone. We also need to minimise the number of our staff catching Covid so we can keep a functioning service, so for this reason alone these measures are vital.
Our consultations will continue, these might be offered as face to face, by phone or by video. It is worth noting that we are consulting with higher numbers of patients than we ever did before the pandemic, whilst also playing a big part in the vaccination programme too. Our doors are open but just in a different way.
We hope you will understand why we need to continue with these measures and keep the surgery as safe for everyone as we can. We have all come so far in trying to minimise the impact of Covid, let’s continue to stay safe together.
Thank you

Crown Wood Medical Centre

Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we are open and what to do when we are not, all from the comfort of your own home.You can now send us your comments using this website. And if you are not yet registered with us you can download the necessary forms here too.

Don’t delay getting health concerns checked out

 If you have any concerns about your health, we’re here for you.

Across the country it has become clear that some people have not been seeking help for health problems during the pandemic, possibly out of fear of catching the virus.

 In some cases this has led to their problems becoming worse – to the point that they need urgent or emergency treatment.

 Our services have changed a lot since the pandemic began, yet we’ve been here throughout to continue to support you.

 We do ask that you contact us by phone or online rather than coming to the surgery, and that you should only visit us if we specifically ask you to.

 This has been a very big change for all of us and we’re really grateful to you for working with us – and to our staff for their huge efforts in making it happen.

 We want you to assure you that our services are safe to use and that if you have any concerns about your health you should contact us as soon as possible.

 Whatever the problem, it is always better to act early so that it can be identified and treated promptly and prevented from getting any worse.

NHS111

Remember that you can also get advice and support for urgent health problems from NHS111, either by phone or online (111.nhs.uk) 24 hours a day, seven days a week.

COVID-19 testing

If you think you may have coronavirus, you can now get a free NHS test. If you need medical advice about your symptoms then contact NHS 111 online - https://111.nhs.uk/covid-19.

Test Results

For Test Results please ring the surgery between 12 .00 and 14.00 hours - Monday to Friday.  

Named GP for each patient

Important Update: Online Patient Access

Patients can now have Online access to their medical records, this includes medication, allergies and immunisations. In order to access this information, patients have to login to Online services. If you have not already registered for Online services such as online appointments and repeat prescriptions, please contact the surgery. For those patients who have already registered for Online services, please come to the surgery with a photo id (passport or driving licence) to enable this service.

Booking and Cancelling Appointments 

We are offering our patients the facility to book appointments online. We believe this is an important step in expanding patients' involvement in their own care.

To access this online facility (as well as other online facilities, such as ordering repeat prescriptions), patients need to be registered with EMIS Access.

Our admin staff will process your request and give you a letter containing important about your login details.

Please ensure you do not lose this letter as you will need it to complete your registration. 

When we are closed call 111 who will signpost you to the right service

Do not go to A&E unless advised to

Talk before you walk